Knowledge Management Advisor - People & Culture (m/f/x)

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Your role at Dynatrace

This role is responsible for providing administrative support to ensure the effective creation, distribution, and utilization of HR-related knowledge for various internal audiences. It plays a crucial part in maintaining the knowledge repository, supporting enablement initiatives, and fostering a culture of collaboration and knowledge sharing within the People & Culture (P&C) team.

We're looking for a dynamic and detail-oriented Knowledge Management Advisor and Content Creator to join our Change Management and Employee Communications Team in the People & Culture function. This role is perfect for you if you enjoy organizing and structuring information, want to play a key role in how the People & Culture function supports Dynatracers and the business, and thrive in a collaborative, fast-paced environment. You'll be working closely with a team of communication and knowledge management experts to support various internal projects and initiatives and will be a partner for all departments in People & Culture for knowledge creation and maintenance.

Key Responsibilities

• Knowledge Management Support:
• Provide administrative support for knowledge management, ensuring effective creation, distribution, and use of HR-related knowledge for various internal audiences.
• Assist in maintaining the function's knowledge repository, ensuring easy access to information and supporting the review and approval process for all articles.
• Support the development and delivery of enablement initiatives and assets to enhance knowledge management skills within the People & Culture team.
• Collaborate with other P&C departments to implement technology solutions that support efficient knowledge management practices.
• Foster a culture of collaborative workflows and knowledge sharing across countries and project teams to exchange best practices, enhance collaboration, and solve problems together.
• Measure the effectiveness of knowledge management initiatives and provide insights for continuous improvement.
• Content Creation:
• Develop engaging content for internal initiatives and communication formats, supporting the employee communications team.
• Help facilitate awareness and enablement sessions for various P&C initiatives, ensuring a good experience for the respective audience.
• Source, confirm, and publish various content pieces, coordinating the entire process.

• You're a strong collaborator, communicator, and team player able to build relationships with a diverse range of stakeholders
• You're eager and open to learn and develop as part of a larger team in a new domain, while having a strong sense of ownership and accountability
• You have high proficiency in English (written and spoken)
• You have a bachelor's degree in communications, business, employer branding, or marketing and an affinity for HR.
• Knowledge on how to capture and share the knowledge is a plus
• You enjoy creating high-quality content and have strong attention to detail

• We offer attractive compensation packages and stock purchase options with numerousbenefits and advantages.
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €75,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

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