Kitchen Leader - Canterbury

KitchenLeader Full Time 35 hours per week

Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.

Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!

This role is located in Canterbury, The Parade, Unit 7, The Parade, Canterbury CT1 2JL GBR

Growing Good Things

Pret is where passionate, hardworking, wonderful people find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.

What we're looking for

As a Kitchen Leader at Pret a Manger, you'll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you'll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you'll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.

About you

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• Experience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

We offer

• Hourly rate is £15.10 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Life Assurance at 3x annual salary & virtual GP
• Healthcare cash plan
• Free food and drink while you're working
• Club Pret Membership (giving you 50% off food and up to 5 free drinks a day)
• Loyalty award after 5, 10, 15, 20 years' service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours to fit what's important to you
• Comfy free shoes to wear on shift

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

The interview journey

• Every interview process at Pret begins with the same two stages: initial phone screening and a 60-minute shop-based interview with the General Manager and the team
• Everyone is welcome at Pret. We encourage applications from underrepresented groups and ask you to let our recruitment team know if you need adjustments or support during the recruitment process

Please note: we'd love to get to know you, not a robot, so please do not rely on AI to complete your application.