Kiosk Manager

Up to £38,000 per annum - Permanent Position

Luxury Brand Retail Division

We are looking for a Kiosk Manager to join our client's team. Responsible for running a high performing kiosk day to day. You'll lead and motivate the team, deliver excellent customer service, maintain brand standards, manage stock and cash controls, and drive sales. This is a hands on role, ideal for someone who enjoys being on the front line while also managing operations and performance.

Working 5 out of 7 days, based in Bicester, this position is offering up to £38,000 per annum.

Duties of the Kiosk Manager

• Oversee day to day operations and ordering of supplies.
• Ensure that policies, requirements, certificates and hygiene regulations are up to date and adhered to, passing all audits.
• Provide efficient and comprehensive training to all members of the team, including onboarding for new starters and holding regular 1:1s.
• Create rotas and schedules.
• Monitor emails, queries and company reviews.
• Observe processes, implementing new methods where needed.
• Resolve complaints.
• Liaise with Head Office.
• Complete and compile reports on profit and loss, budgets and financial details.
• Work on the shop floor with your team, serving customers and helping manage demand.

Profile / Skills

• Strong communication and organisation skills.
• Driven and passionate about working for a developing business.
• Can do attitude, motivating and coaching your team.
• Previous experience in a management position.
• Proven kitchen/food hygiene experience.
• Be confident interpreting numbers and figures for reports.
• Computer literate and able to adapt to a bespoke CRM.

Also offering 28 days holiday and fantastic development opportunities.