Key Lead - Bluewater, Hollister

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in store experience. They act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates and ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill omni channel orders.
• Demonstrate product knowledge, brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Represent the brand and exemplify company culture and values.

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays, Sundays and certain holidays.
• During peak timeframes, hours will increase to support business needs.

What it Takes

• Education: High School Diploma/G.E.D. equivalent preferred
• Retail Experience: At least 1 year of retail experience preferred.
• Supervisor/Managerial Experience: No supervisory/management experience required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You'll Get

• Quarterly sales incentive bonus.
• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Associate assistance program.
• Opportunity to become a brand affiliate.
• Training and development.
• A global team of people who celebrate you for being you.

Pending completion of 90 day probationary period.

Starting rate: £15.10 per hour. Pay may be adjusted in the future.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for specific lifestyles. The company operates stores under Abercrombie and Hollister brands across North America, Europe, Asia and the Middle East.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.