Key Account Manager

ROLE: Key Account ManagerLOCATION: High WycombeSALARY: £45,000 - £55,000 per annum I'm currently working with a well-established manufacturing business who are looking to appoint a Key Account Manager to support the continued growth and development of key customer accounts. This is an excellent opportunity for someone with a strong technical understanding of manufacturing and engineering processes who also enjoys the commercial and customer-facing side of the role. The position is not a pure Business Development role the business is looking for someone capable of understanding engineering requirements, interpreting technical drawings/specifications, and acting as the key interface between customers and internal engineering/manufacturing teams.Key responsibilities will include:

• Managing and developing key customer accounts within a technical manufacturing environment
• Building long-term relationships with customers through regular meetings and onsite visits
• Acting as the main point of contact for technical and commercial discussions
• Reviewing engineering drawings, specifications, and manufacturing requirements
• Supporting NPI projects and managing programmes through production
• Working closely with Engineering, Production, Quality, and Operations teams
• Supporting quotations, timelines, delivery expectations, and project updates
• Identifying opportunities for account growth and additional business within existing customers
• Attending customer sites, supplier meetings, and industry events where required
• Providing a high level of customer service and technical support throughout the project lifecycle

The ideal candidate will have:

• Previous experience within Key Account Management, Technical Sales, Product Management, NPI, Programme Management, or a similar customer-facing engineering role
• Strong understanding of manufacturing and engineering environments
• Ability to read and interpret engineering drawings and technical specifications
• Excellent communication and relationship-building skills
• Commercial awareness with the ability to manage customer expectations effectively
• A proactive and solutions-focused approach
• Aerospace industry experience highly desirable

This role would suit candidates from backgrounds such as:

• Key Account Manager
• Technical Sales Engineer
• Product Manager
• Programme Manager
• NPI Manager
• Customer Account Manager
• Engineering Account Manager

This is a fantastic opportunity to join a growing manufacturing business where you'll play a key role in managing customer relationships, supporting complex projects, and helping drive long-term growth. If you'd be interested in hearing more, feel free to message me directly or send across your CV for a confidential discussion.