K3583 - Chief Operating Officer - UK, Greater London / Surrey (Hybrid) - Asset Finance
Posted 7 days 23 hours ago by New Leaf Search Ltd.
New Leaf Search has partnered with a leading European financial services group in its search for a Chief Operating Officer.
Excellent salary, bonus and benefits. UK, Greater London / Surrey (Hybrid).
This is a senior executive role with full responsibility for UK operational strategy, governance and delivery. The COO will lead all operational functions, ensure regulatory compliance (including FCA / FLA), and deliver service excellence during a period of sustained business growth.
Reporting into EXCO, the COO will oversee Business & Customer Services, Collections, New Business and Asset Management, while partnering closely with Risk, Legal, HR, Marketing and international colleagues across the wider group.
Key Responsibilities include:- Full accountability for UK operational performance, governance, controls and regulatory compliance
- Leadership, development and performance management of all UK Operations teams
- Delivery of service excellence and operational resilience across the business
- Ownership of operational strategy, KPIs, SLAs and budget delivery
- Oversight of Consumer Duty and Treating Customers Fairly requirements
- Contribution to business growth strategy and major transformation initiatives
- Strong collaboration with European Head Office and wider European stakeholders
- Extensive senior leadership experience within Asset Finance / Leasing
- Strong commercial and financial acumen with deep UK regulatory knowledge
- Proven ability to lead, develop and inspire multi-disciplinary teams
- Track record of delivering operational excellence and change
- High standards of integrity, conduct and ethical leadership
We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing. You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered.
Apply in confidence by sending your CV.
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