Junior Software Developer - OFGEM - EO

Key Responsibilities

• Monitor site uptime and site reliability and take necessary action.
• Stewardship and ownership of work items.
• Work from support tickets to diagnose faults and then take action or refer to appropriate 3rd line teams.
• Write code according to standards and security review tools.
• Meet individual and contribute to the Applications Team's SLAs.
• Onboard and mentor new colleagues to the team.
• Work with project managers, technical leads, and subject matter experts to develop, maintain, and support key Ofgem scheme applications.
• Complete personal training related to technical skills with the goal of becoming a full stack developer and undertake greenfield development of Ofgem schemes.

Key Outputs and Deliverables

• Triage of service requests and incidents by replication and identifying appropriate solutions.
• Maintain Service Request tickets and items on Azure DevOps backlog.
• Maintain documentation related to the Application Support Team and contribute to the wider Digital Development Teams documentation store (Azure wiki, Confluence, SharePoint).
• Identify improvements in the Applications Support work area.
• Support the Development Team within an agile project setting, delivering work items and meeting sprint timelines.
• Work from the Azure Backlog to complete tasks related to SonarCloud, Technical Debt, and investigation work as directed by the Technical Lead or Product Manager.
• Participate actively in daily catchups, refinement meetings, sprint planning, retrospectives, and show & tells.
• Collaborate with colleagues across Ofgem, including:

• Digital Development Team
• Digital Services
• Digital Project Management Office & Delivery teams
• Delivery & Schemes