Junior Fund Custody Account Manager

Job Title

Junior Fund Custody Account Manager

Role Purpose

To support the delivery of custody services for investment fund clients, ensuring the safekeeping of assets, effective cash and transaction management, and a high quality, relationship led client experience. The role combines client servicing, operational oversight, onboarding, and regulatory compliance.

Key Responsibilities

• Providing support to the fund custody account managers who are a primary contact for assigned clients, managing day to day queries, instructions, and issue resolution - with the long term goal of developing into a full account manager role.
• Performing operational activities in relation to custody account activity including cash movements, securities positions, and transaction flows.
• Coordinating payments, cash disbursements, collateral movements, and funding requirements.
• Monitoring liquidity positions, investigating overdrafts, and supporting short term cash investment activity.
• Ensuring compliance with regulatory frameworks and internal procedures, maintaining strong controls and audit readiness.
• Building and maintaining strong relationships with clients, internal stakeholders, and external partners.
• Collaborating with Operations, Depositary, Fund Services, Legal, Compliance, and Risk teams to ensure seamless service delivery.
• Identifying and implementing process improvements to enhance efficiency, scalability, and client experience.

Skills & Experience

1-2 years experience in fund custody operations, fund administration, or financial services operations.

• Some understanding of custody processes or knowledge of trade lifecycle activities (settlement, income, corporate actions) would be highly beneficial.
• Excellent client servicing and stakeholder management skills.
• Strong attention to detail, risk awareness, and problem solving ability.
• Key competencies: Ownership and accountability.
• Strong communication ability.
• Ability to operate in a high pressure, fast paced environment.
• Adaptability and continuous improvement mindset.
• Sound judgement and escalation awareness.

Success Measures

• Client satisfaction and retention.
• Accuracy and timeliness of service delivery.
• Effective risk and control management.
• Successful onboarding and integration of new clients.
• Contribution to operational efficiency and process improvement.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our three main pillars of financial wellbeing, health & wellness.
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.