Junior Fire Service Engineer

Overview

Junior Fire Engineer - Exeter

You will be trained to deliver Planned Preventative Maintenance work (PPM) on a wide variety of fire and security systems within an assigned area, ensuring customer satisfaction through delivery of excellent customer service, clearly communicating all works to be undertaken and detailing any defects that will require remedial action.

Responsibilities

• Maintain Fire & Security Systems in your designated area.
• Identify defects and deficiencies in installed systems, making clear recommendations for remedial actions required to provide compliance.
• Maintain effective communication with customers and your scheduler when planning site visits.
• Maintain your stock levels with support from the Stores team. Conduct timely vehicle stock takes as and when required.
• Attend training sessions as required as part of the Marlowe Academy for Continuous Professional Development.
• Attend Engineering team meetings as required with your lead engineer and Regional Service Manager.
• Represent the business in a professional and presentable manner at all times.

Qualifications and attributes

• Willingness to learn and develop within a growing organisation.
• Full UK Driver's License.
• Great attention to detail.
• Astute and assertive at all times.
• Excellent organisational skills.
• Professional and presentable at all times.
• Ability to deliver exceptional customer service.
• Ability to perform well as an individual as well as part of a team.
• Positive attitude with 100% commitment and effort at all times.

Remuneration and benefits

We understand the pivotal role that fair compensation plays in the success of our team. We're dedicated to providing remuneration packages that include comprehensive benefits and incentives designed to enhance well-being and prospects.

• OTE - £40,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme.
• Company Van with fully fitted van vaults
• Full use of our Academy training + external training
• 6 training days a year
• Royal London Pension Scheme
• Life Assurance x4 Basic Salary
• Employee Recognition Scheme
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Paid Holidays plus Bank Holidays
• Additional Day holiday each full year of completed service (up to 25 days)
• Mental Health & Well-being scheme
• Development & Progression opportunities
• 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.

About Marlowe Fire & Security

We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.

We're big enough to deliver results but small enough to genuinely care.

Our Businesses Include

• Alarm Communications
• Clymac clymac.co.uk
• FAFS Fire & Security
• Marlowe Kitchen Fire Suppression
• Morgan Fire Protection morganfire.co.uk
• Marlowe Smoke Control marlowe-aov.co.uk

Equal Opportunities

We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.

Right to Work

Unfortunately, we are unable to provide Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.