Japanese speaking Job - System Support Specialist (Work Visa Sponsorship Available)

Posted 1 day 1 hour ago by People First Team Japan/ピプルファストチムジャパン

Permanent
Full Time
Other
London, United Kingdom
Job Description
Job Title: Japanese speaking System Support Specialist (Work Visa Sponsorship Available)

Employment Type: Full-time, Permanent

Salary: Approximately 45,000 DKK/month (Equivalent to EUR 6,000/month or approx. JPY 12,000,000/year)

Location: Denmark

Start Date: ASAP

Job Description: Provide support for Windows-based servers and client systems for Japanese financial institutions and securities firms.

Responsibilities (Hands-on):

  • Handle overall IT support operations
  • Lead response to inquiries, troubleshooting, issue analysis, and resolution
  • Prepare documentation such as release procedures and configuration management records
  • Propose and implement improvements to systems and processes to enhance operational efficiency and quality
  • Respond to stakeholder inquiries and collaborate with both internal and external parties

Responsibilities (Management):

  • Design and manage IT support operations
  • Plan and manage the implementation of operational improvement initiatives
  • Conduct meetings and coordination with relevant departments and stakeholders

Requirements

  • Japanese to mother tongue standard
  • Knowledge and experience in Windows servers and networking
  • Strong perseverance, consistency, communication, and interpersonal skills
  • Hands-on experience in network/server environments
  • Preferably experienced in infrastructure setup using the following technologies:
    • Servers: Windows, Linux, CUCM (Cisco), Cloud (AWS)
    • Networks: Cisco (L2/L3/Firewall/Wireless), F5 (Load Balancers); Knowledge of voice systems (VoIP, IVR, Bandwidth control, etc.)

Other Information

  • Work visa sponsorship is available
  • On-site work only (no remote work available)

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability.

We are an equal opportunities employer and welcome applications from all qualified candidates.