ITSM Transformation Lead - Global Platform Delivery

WPP in London is seeking an experienced ITSM Transformation Senior Project Manager to lead the end-to-end delivery of a major Service Management re-platform, coordinating cross-functional teams and external partners to achieve a strategic, AI-enabled transformation.

You will oversee planning, governance, and execution, ensuring alignment to scope, budgets, and business outcomes. The role requires strong delivery leadership, risk management, and stakeholder communication at executive levels.