ITSM Service Manager Financial Services, On-site 3 days

McGregor Boyall is supporting a leading financial markets organisation in search of an experienced ITSM Service Manager to join their Production Services & Governance team. The role drives Incident, Problem, Change and Release Management across a complex technology environment and serves as the escalation point for major incidents.

You will manage third-party providers, work with technology and business stakeholders to improve service quality, resilience and operational excellence, and ensure