ITSM Implementation Engineer

Posted 4 hours 30 minutes ago by MS Talent

£40,000 - £50,000 Annual
Permanent
Not Specified
Other
Not Specified, United Kingdom
Job Description
ITSM Implementation Engineer (ITSM, ITIL) - Get training and certification in ITIL and ITSM products! Remote role - work from home in the UK!

An ITSM Implementation Engineer (ITSM, ITIL is required by a fast-growing IT consultancy delivering high-demand ITSM solutions to UK clients.

You'll need:
  • Experience deploying ITSM platforms (eg ServiceNow, Jira, Zendesk, Freshservice)
  • Hands-on skills in configuration, deployment, and implementation
  • Client-facing experience - ideally in an MSP or consultancy
  • Confident leading scoping and delivery sessions
  • ITIL Foundation certification

Full training provided - Get certified in advanced ITIL at the company's expense. You'll be backed to become the go-to expert for all things ITSM.

The role:
Remote-based with occasional UK site visits. You'll run scoping calls, lead 5-day planning engagements, and handle full end-to-end deployment and configuration of ITSM platforms. You'll be the face of delivery, owning the technical side from day one.

Why join?
  • Define the role and lead future delivery
  • Funded training: ITIL
  • Exposure to device management & Active Directory
  • High-growth consultancy with rising demand
  • Remote-first, flexible setup

Take control of your next move - apply now!