IT Support Engineer

IT Support Engineer
Location: Salisbury Salary: £28,000 - £40,000 DOE

This is a fantastic opportunity for an experienced IT Support Engineer to join a well-established professional services organisation based in Salisbury. Offering a salary of £28,000 - £40,000 DOE, this role provides the chance to work within a collaborative and forward-thinking environment where technology plays a key role in business success. You'll be supporting a busy team, delivering high-quality technical solutions, and contributing to continuous improvement across systems and processes. If you're passionate about IT, enjoy problem-solving and are looking for a role where you can progress into an IT Manager position, this could be the ideal next step in your career.

Duties & Responsibilities

• Provide first-line technical support across hardware, software, and networks
• Manage and resolve IT tickets, escalating complex issues when required
• Support system administration and assist with infrastructure tasks
• Deliver user training and guidance on IT systems and applications
• Maintain accurate documentation and contribute to knowledge sharing

What Experience is Required

• Proven experience (4+ years) in an IT support or service desk role
• Strong knowledge of Microsoft technologies including M365 and Active Directory
• Excellent communication skills with a customer-focused approach

Salary & Benefits

• Salary of £28,000 - £40,000 DOE
• Supportive team environment
• Ongoing training and development opportunities
• Exposure to a wide range of technologies

Location

Salisbury with travel to Andover, Romsey, Totton, and Witney.

- easily commutable from Andover, Winchester, Amesbury, Romsey, and Warminster

How to Apply

To apply, please send your CV in strict confidence to Giselle Whitton at CV Screen.

Alternate Job Titles

• IT Service Desk Analyst
• IT Support Analyst
• Helpdesk Engineer
• Technical Support Engineer