IT Support Engineer

Overview

IT Support Engineer - Location: Basingstoke • Salary: £26,000 + 4% pension

I'm working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.

Responsibilities

• Providing user support via the service desk, both remotely and in person
• Issuing, repairing, and tracking IT equipment for starters and leavers
• Maintaining and updating Active Directory and M365
• Monitoring backups and escalating issues when needed
• Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)
• Liaising with third-party suppliers for equipment repairs and support

Requirements

• Experience in IT support with strong troubleshooting skills
• Ability to communicate clearly with both technical and non-technical users
• Good knowledge of Active Directory, software deployment, and PC hardware
• Organised and proactive, with a calm approach under pressure
• A customer-focused mindset with a positive, can-do attitude

What's on offer

• £26,000 salary
• 4% pension
• Based on-site in Basingstoke, with some travel when required
• A supportive environment with opportunities for personal development

If you're looking for a role where you'll be the go-to person for IT support, systems, and equipment, send your most updated CV to

Rates depend on experience and client requirements

Job Information

• Job Reference: JO-82
• Salary: Up to £26000.00 per annum + Pension 4%
• Salary per: annum
• Job Duration:
• Job Start Date: 06/10/2025
• Job Industries: Data
• Job Locations: Hampshire
• Job Types: Permanent

Apply for this Job

To apply, please send your CV and contact details. Applications should be submitted directly to the provided email address.