IT Support Engineer - Motherwell
Posted 5 days 4 hours ago by Hemmersbach GmbH & Co. KG
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Contact us directly if you have any questions about this open job position
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Whilst based at the office in Motherwell, you will be expected to attend tickets raised in offices near Sterling & Bathgate - these will occur on an ad-hoc basis, so transportation will be required.
Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
- Buddy program
- Internal career development program
- Medical cash plan
- Onboarding program