IT Support & Systems Administrator: Cloud, Security & Networking

IT Support & Systems Administrator - Co. Clare

Excellent opportunity of IT Support & Systems Administrator to join a thriving company in Co. Clare. The IT Support & Systems Administrator will get exposure to cloud systems, networking, and cybersecurity, offering a clear path into advanced systems administration.

Key Responsibilities

• Administer and support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and OneDrive
• Manage users, permissions, and identity using Microsoft Entra ID (Azure AD)
• Configure and manage Microsoft Intune for device deployment, compliance, and security
• Implement and maintain security controls including MFA and conditional access
• Support ongoing optimisation of client Microsoft 365 environments
• Manage and support client network environments including LAN/WAN, VPNs, firewalls, and wireless networks
• Troubleshoot connectivity, performance, and access issues
• Assist with network setup, upgrades, and documentationWork with firewalls and network security configurations
• Support Windows and macOS environments
• Assist in the administration of Windows Server and Active Directory
• Perform system updates, patching, and general maintenance
• Support backup and recovery processes
• Provide 1st and 2nd line support to end users
• Deliver support both remotely and on-site as required
• Troubleshoot hardware, software, and network issues

Key Requirements

• Minimum 3 years experience in an IT support or systems role
• Experience supporting Windows and macOS environments
• Hands on experience with Microsoft 365 administration
• Understanding of Active Directory and/or Entra ID
• Basic networking knowledge (DNS, DHCP, VPNs, firewalls)
• Strong troubleshooting and problem solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a small team
• Full driving licence and access to a vehicle