IT Support Analyst

Posted 3 days 8 hours ago by Matrix Recruitment Group

Permanent
Full Time
Other
Meath, Navan, Ireland
Job Description
IT Support Analyst - Navan, Co. Meath

As the IT Support Analyst you will be responsible for supporting staff, maintaining IT systems, protecting data and cybersecurity, managing technology suppliers and analysing data.

This role is onsite 5 days per week (including Saturdays). Travel to sister sites when required. Own transport & full Irish Driving License required.

Key Duties & Responsibilities
  • IT ticket support (software, login, password issues)
  • Onboarding/offboarding of users and devices
  • System performance reports
  • Liaise with external IT companies
  • Coordinate system upgrades, installations and improvements
  • Deliver IT training
  • Support audits, risk assessments & compliance reviews
  • Update policies & procedures
  • Travel to sister sites for IT support when required - own transport & license
Qualifications & Requirements
  • 2-4 years IT experience in a similar role
  • 3rd level qualification in IT or related discipline
  • Strong understanding of technical management principles, information analysis, and computer hardware and software systems
  • Experience with website administration, maintenance, and configuration
  • Data analysis and reporting with MS Office applications
  • Knowledge of SQL, database management, and programming languages such as Python - advantageous
  • Excellent report writing, communication & interpersonal skills
  • Ability to manage multiple priorities & meet deadlines