IT Service Desk Lead - People & Service Excellence

A healthcare organization in the Greater London area is looking for an experienced IT Service Desk Manager to lead its IT support team. Responsibilities include managing performance, overseeing service quality, and ensuring high customer satisfaction. The ideal candidate will have strong leadership skills and extensive IT service desk management experience. Salary ranges from £66,274 to £73,496 per year, including HCAS. This position will also require a Disclosure and Barring Service check.