IT Service Desk Lead - Media & MAM Workflows

A leading creative production agency in London is seeking an experienced IT Service Desk Manager to oversee the internal IT support desk. The successful candidate will ensure exceptional service delivery, manage MAM support, and contribute to project management within a dynamic, technology-driven environment. Candidates with ITSM experience, strong communication skills, and a proactive attitude towards technology are encouraged to apply. This role offers an excellent opportunity for career development in a vibrant media landscape.