IT Service Desk Apprentice: Launch Your Tech Career

Limelight Health is seeking a 1st Line Support Desk Agent to join their IT Support team in Birmingham. In this role, you'll serve as the first point of contact for users encountering technical issues, handling calls, emails, and web chats. You'll need excellent communication skills and a passion for technology. Successful candidates will complete a Level 3 Apprenticeship, gaining experience in a dynamic environment with opportunities for further career development in areas such as AI and Cyber Security. The position offers a competitive apprentice salary and comprehensive benefits.