IT Service Delivery Manager - Hybrid Work

A community-focused organization in Walsall seeks an experienced Service Delivery Manager to ensure efficient IT service delivery and manage the IT Service Desk team. Responsibilities include overseeing daily operations, maintaining high service standards, and addressing customer needs. Ideal candidates will have strong leadership skills, technical expertise in IT infrastructure, and experience in the public or not-for-profit sectors. This role promotes diversity and includes a hybrid working model.