IT Service Delivery Manager - End User & Security Ops

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should have experience in IT management within an e-commerce setting and possess strong communication and analytical skills. A commitment to security and continuous improvement is essential. This role offers a dynamic work environment in London with various employee benefits.