IT Service Delivery Manager - Digital & Data (Hybrid)

A well-known retail company in Wakefield is seeking an IT Service Delivery Manager to ensure high-quality IT services. In this hybrid role, you will lead in managing service reliability and stakeholder relationships, with responsibilities including SLA adherence, service documentation, and problem-solving during major incidents. You should have a solid background in IT service management, excellent communication skills, and a proactive attitude to drive continuous improvements. The position offers a salary between £50,000 - £60,000 and is a permanent gig.