IT Engineer
Posted 1 day 2 hours ago by Eligo Recruitment
Are you passionate about tech and love solving problems?
Join a fast growing Managed Services Provider (MSP) that delivers cutting edge, security driven IT solutions to a diverse range of clients.
We're looking for a hands on, customer focused IT Support Engineer to become part of our London team.
This is the perfect opportunity to grow your career in IT-offering real world exposure to cloud technology, Apple device management, automation tools, and much more.
What You'll Get- A competitive salary with a solid pension plan
- Paid training and certification support to boost your skills
- A collaborative, friendly office environment
- Regular team socials and development sessions
- Be the go to person for second and third line IT support macOS and Windows-handling calls, emails, tickets and on site
- Troubleshoot hardware, software, and network issues for a range of users
- Assist with onboarding/offboarding-device setup, user accounts, permissions
- Keep documentation up to date with clear notes and resolutions
- Deliver an exceptional support experience both remotely and on site
- Prior experience in 1st line support, helpdesk, or a similar tech role
- Confidence working with macOS and Windows environments
- Understanding of networking (TCP/IP, DNS, DHCP)
- Excellent communication and multitasking skills
- A customer first attitude and enthusiasm for learning
- Familiarity with Microsoft 365, Google Workspace, or other cloud systems
- Experience using MDM tools like Intune or JumpCloud
- Relevant IT certifications (CompTIA A+, ITIL, Microsoft, etc.)
If you're eager to grow your career in a forward thinking macOS and Windows IT environment where no two days are the same-we'd love to hear from you. Apply today!
Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.