IT Deployment Engineer

Overview

We are looking for proactive and customer-focused Windows 11 Deployment Engineers to support users through a Windows 11 migration in Watford, Hertfordshire.

Role

As Windows 11 Deployment Engineer, you will be responsible for providing hands-on support to users as they transition to Windows 11. Working in a small team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups. We are able to engage with Limited Company contractors or PAYE Umbrella contractors.

Responsibilities

• Deliver a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11
• Conduct both individual and classroom-style deployments
• Troubleshoot and resolve any technical issues to ensure minimal downtime
• Work closely with internal teams to ensure deployments are completed efficiently and effectively
• Providing clear guidance and updates to end-users throughout the migration process
• Able to contact 3rd party suppliers to resolve post-migration issues

Requirements

• Experience of Windows migrations / deployments
• Strong customer service skills with a user-first mindset
• Good knowledge of Office 365 and Microsoft technologies
• A positive, problem-solving approach with excellent communication skills
• Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer
• Valid Driving Licence and car

Start date: ASAP • Duration: 2-3 months initially • Location: Watford • Salary: £170 per day - Outside IR35 / Ltd Company • Standard hours: Monday to Friday 9am-5pm