IT Business Analyst

I am currently working with a Charity who are modernising their operations and systems, and looking to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting for a Business Analyst - a vital role that will help bridge the gap between IT and business teams to ensure we successfully capture, design, and deliver future fit business processes.

The Business Analyst will play a central role in our ERP transformation journey. Reporting into the IT team, you will work closely with stakeholders across the organisation to capture existing ('as is') business processes, identify gaps and inefficiencies, and help define the 'to be' future state in line with our strategic goals and operational needs.

You will work as part of a BA team, focusing on the system infrastructure and the delivery of the asset management modules of the ERP.

Key accountabilities:

• Work collaboratively with business teams to uncover, map, and document existing ('as is') business processes, systems, and touchpoints, using clear, detailed and visual process maps. Document existing business processes through workshops (remote or in person), interviews, and process walkthroughs to build a comprehensive and accurate picture of existing operations especially where knowledge is fragmented or undocumented.
• Identify opportunities for process improvement, simplification, and innovation during both mapping and blueprinting stages.
• Business requirements - Facilitate workshops and interviews to gather requirements, identify business needs; problems and opportunities, surfacing improvement opportunities. Identify business value; benefit; usefulness and importance to business.
• Work with stakeholders and project teams to design 'to be' business processes and workflows aligned to business objectives, operational needs, ERP capabilities and best practice.
• Translate process blueprints into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the organisation's requirements.
• Collaborate with IT, third party suppliers, and business leads to ensure accurate system configuration and design.
• Support change impact analysis and contribute to testing, training, and rollout activities.

About you Experience:

• Proven experience as a Business Analyst in complex change or ERP migration projects, ideally within asset rich or not for profit sectors.
• Demonstrable expertise in business process mapping, modelling, and documentation (using tools such as Visio or similar).
• Strong analytical, facilitation, and communication skills, with the ability to uncover requirements where knowledge is lacking and present complex processes clearly to diverse audiences.
• Experience in translating processes into functional specifications for technology configuration and implementation.
• Contribute to the definition of governance frameworks and standards for business process documentation within the Trust.

Skills & attributes:

• Ability to create comprehensive, up to date process maps and blueprints available to business and IT stakeholders.
• Ability to translate business requirements into functional specifications for technical teams and suppliers.
• Experience working remotely and face to face with cross functional teams, including finance, procurement, HR, and operations.
• Comfortable working independently and in a newly established role.

Desirable:

• Experience working with SAP or other ERP systems.