IT Application Manager - ITSM

Do you want to play a leading role in our global switch to Halo ITSM? Are you focused on delivering a stunning & sustainable ITSM experience? Come help us put a "Halo" above the heads of our global colleagues.

We are embarking on a once-in-a-decade journey to change our ITSM platform.

Your areas of knowledge and expertise

that matter most for this role:

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Informatics, or related fields
• At least 3 years in a solution/product owner role (or similar)
• Prior experience in a technical role is preferred
• ITIL4 Foundation Certification
• Fluent in English
• Critical thinker with strong analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to effectively work with diverse teams
• Independent self-starter with the aim "get things done"
• Passion for understanding the business needs, challenge those and finding innovative and pragmatic solutions

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