Investments Sales & Suitability Manager
Posted 2 hours 50 minutes ago by Barclays
Join us as an Investments Sales & Suitability Manager within our Private Bank and Wealth Management team in London.
The Investments Sales & Suitability Manager will play a key role in the design, implementation and ongoing governance of the UK & Crown Dependencies Sales & Suitability framework across PBWM. The role will drive PBWM's advisory services to deliver an effective, commercially driven, sales process, underpinned by a consistent, evidenced suitability framework which provides good client outcomes in line with Consumer Duty, MiFID II, Barclays' control standards and agreed risk appetite.
What you will be doing- Sales & Suitability Framework management, change delivery and control oversight
- Lead the development, embedment and ongoing governance of the UK & Crown Dependencies Sales & Suitability framework, ensuring procedures, advisory processes, product launches, proposition changes and transformation programmes are aligned to target markets, supported by effective controls, and subject to clear oversight, escalation, decision making and accountability.
- Investment product suitability oversight
- Support the business in maintaining robust product-to-client suitability alignment across asset allocation, portfolio construction, risk profiling, complex and illiquid product appropriateness, and alignment to client objectives, Attitude to Risk, Capacity for Loss and liquidity needs.
- Development and Business readiness of Product and Proposition launches in UK & CD
- Support the ongoing management, enhancement and governance of the UK & Crown Dependencies Investment Services proposition, with a primary focus on business-as-usual product activity, product-related issue resolution and review support, while partnering with the Investments Transformation Programme to contribute to the delivery of tactical and strategic proposition solutions.
- Review, assurance and remediation oversight
- Oversee Sales & Suitability inputs into risk events, actions, audit, compliance assurance and other internal or external reviews, ensuring issues are appropriately assessed, remediated and embedded into the framework, controls and governance model.
- Consumer Duty, client outcomes and management information
- Embed a Consumer Duty lens across investment services, ensuring delivery of good client outcomes and appropriate consideration of vulnerable clients, supported by clear evidence, KPIs, dashboards, complaints insight, suitability exceptions and risk indicators reported through senior forums and governance committees.
You may be assessed on the key critical skills relevant for success in role such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
Essential Skills/Basic Qualifications- Significant experience in Private Banking, Wealth Management, Investment Management or relevant Financial Services sectors.
- Strong understanding of investment advisory processes, suitability frameworks, control environments and related governance expectations.
- Excellent written and verbal communication skills, with the ability to influence senior stakeholders and explain complex regulatory, product and control matters clearly.
- Strong analytical capability, including experience using management information, risk indicators and control outcomes to assess client outcomes and support remediation.
- Good investment product knowledge underpinned by an FCA Level 4 qualification.
- Experience working with Consumer Duty, MiFID II, COBS suitability and PROD/product governance requirements in a Wealth Management or Investment Services environment.
- Experience operating in a matrix environment, coordinating cross-functional delivery across Product, Distribution, Front Office, COO, Risk, Compliance and Legal teams.
- Experience supporting product or proposition change, business readiness and governance forums across investment services.