Investment Management - Associate Investment Manager
Posted 2 hours 16 minutes ago by Arbuthnot Latham
Client service - Support your line manager and the wider team in delivering credible, client centric solutions that strengthen client relationships and differentiate our service from competitors. Provide written and telephone support across non investment activities, including administration, client servicing, communication, and reporting.
Investment Manager support - Assist Investment Managers in delivering low risk, suitable investment advice. Help ensure client portfolios remain aligned with agreed models and that trading activity complies with Investment Management department standards. Provide general client team support, including preparation and dispatch of tax packs and valuations, liaison with custodians and back office teams, maintenance of client data and document storage systems, diary management, travel arrangements, and completion of routine administrative tasks.
Team management & Projects - Support the delivery of Investment Management front and middle office projects under the guidance of Wealth Management Business Support. Responsibilities can include maintaining system data, performance and marketing information, and assisting Business Support with the coordination of audit processes, risk controls, management information and related activities.
Compliance & Procedures - Ensure all administrative aspects of client affairs are managed fully compliant and procedurally sound. Includes supporting suitability process, attending client meetings where required, and drafting suitability reports in line with regulatory and internal requirements.
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.
Key Responsibilities Client Support- Support the line manager and wider team in delivering client facing, non investment services to ensure a consistent, high quality client experience.
- Deliver responsive, high quality client service across telephone, email and written correspondence.
- Produce data, reports and presentation materials for client meetings.
- Support the preparation of client suitability advice.
- Support Investment Managers with trading client portfolios to keep portfolios aligned with pre agreed investment models.
- Maintain a paperless document management system to ensure accurate, complete records.
- Liaise with Back Office and Operations teams on administrative and servicing matters.
- Support new client onboarding by managing information packs and providing progress updates.
- Manage account closure documentation in line with internal procedures.
- Build, maintain and update Excel spreadsheets and reporting tools.
- Coordinate and document the investment monitoring process.
- Arrange cost effective travel and accommodation.
- Carry out general administrative duties and office support.
- Support the team and Business Support Manager on ad hoc projects.
- Provide focused support to Investment Managers on research related activities, including administration of summary spreadsheets and ad hoc assistance.
- Manage risks by adhering to internal policies, procedures and regulatory requirements.
- Adhere to the requirements of an Information Giver as laid out in the Information Giver Policy.
- Wealth Planning Team
- Executive Management Teams
- Clients & Client representatives
- Background in investment administration supporting HNW private clients within an investment management front or back office is preferred. Candidates seeking to enter private client investment management with an understanding of the importance of strong operational grounding will also be considered.
- Exceptional organisational and administrative skills with a high level of attention to detail.
- Strong understanding of accuracy and quality, delivering consistently high standards of work.
- Proficiency in Microsoft Office, particularly Excel.
- Excellent time management and prioritisation skills, able to work calmly and effectively under pressure.
- Responsible, proactive and capable of working independently with minimal supervision, while maintaining confidentiality.
- Outstanding written and verbal communication skills, confident to interact professionally and effectively.
- Methodical, logical and diligent approach to work, ensuring accuracy in data entry, record keeping and filing.
- Willingness to provide telephone and dealing cover during periods when the Investment Team is in meetings. The role will not initially involve investment research or decision making.
- Comfortable working as part of a small team while also operating independently; resilient and confident enough to push back appropriately when tasks fall outside remit.
- While progression to an Investment Manager or Senior Operations / Team Management role is not required, such career pathways are available for the right individual.
- Strong attention to detail, quality and control, with consistently high standards.
- Flexible approach, able to work independently and within a team.
- Demonstrates a sense of urgency when required.
- Excellent written and verbal communication skills with a positive, professional demeanour.
- Able to work under pressure, using initiative and minimal supervision.
- Effective at managing multiple tasks simultaneously while remaining proactive and efficient.
- Demonstrates a strong aptitude for learning and a willingness to develop and expand the role.
- Shows commitment and ownership through professional conduct and behaviour.
- Qualifications are not a prerequisite but preferred; expectation to undertake level 4 RDR qualifications such as CFA UK - Investment Management Certificate (IMC) or CISI - Level 4 Diploma in Investment Advice (IAD).
- Demonstrates a client focused, service driven approach that delivers high quality outcomes and supports long term client relationships.
- Works collaboratively and professionally with colleagues across teams, contributing positively and influencing where appropriate.
- Takes ownership and accountability for responsibilities, applying sound judgement and a proactive approach to achieving objectives.
- Maintains high standards of accuracy, quality, controls and risk awareness in line with regulatory and business requirements.
- Communicates clearly and confidently, with strong planning and organisational skills to manage priorities effectively.
- Adapts positively to change, demonstrating a willingness to learn, develop and contribute to continuous improvement.