Internal Engagement Specialist

Join Ofwat's Communications & Engagement Team as a Internal Engagement Specialist

Office Location: Birmingham (B5 4UA) or London (E14 4HD) with hybrid working

About Us

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance - no other organisation does the work we do. It's unique and meaningful: keeping our water flowing; ensuring water bills don't cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life.

The Role

We have an exciting opportunity for an Internal Engagement Senior Associate to join our team. You'll be a key member of the internal engagement team, delivering work that continues to engage Ofwat colleagues positively during a period of uncertainty for the organisation.

You will work closely with the Head of Internal Engagement, support the delivery of our change programme and wider internal engagement and communications strategy, ensuring it aligns with colleague needs and requirements. You will be responsible for developing and managing our internal engagement channels, keeping them effective, engaging, and widely used by staff. This role offers a varied and dynamic workload, where no two days will be the same.

Internal engagement at Ofwat is growing and evolving and has great potential to become a professional and impactful function. As Senior associate, you will work with the Head of Internal Engagement and key internal stakeholders to advance our integrated internal communications and engagement strategy, ensuring it meets the needs of both Ofwat and its people.

To find more details about the role and deliverables please click Apply.

About You

Below are some of the key essential experience, skills & knowledge required for this post:

1. Experience in developing and delivering internal engagement strategies and working to maximise the impact of internal communications activity at a high-profile organisation.
2. Strong communication skills; oral, written and presentation, with the ability to write accurately, clearly and concisely, and use a range of channels; online, in-person and events, to engage a diverse internal audience.
3. Experience of working collaboratively to deliver results, both within comms teams and across wider organisations.
4. Knowledge of best practice in EDI communications and engagement to support an inclusive and diverse culture.
5. Experience of using SharePoint intranets, Office 365 tools such as Yammer, and digital engagement tools including Slido.
6. Demonstrable experience of regularly compiling, evaluating and reporting on comms activity to support improved future delivery
7. Experience or knowledge of Change management and/or change communications experience

Why You Should Join Us:

• Meaningful Impact: You will be joining a team with a sense of mission at its core aiming to build a lasting legacy for future generations by securing our long-term water resilience.
• Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration.
• Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.
• Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our London or Birmingham offices.
• Fantastic employer pension contribution of nearly 30%.
• 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.
• Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.
• Fees paid for membership of relevant professional bodies.
• Up to 3 volunteering days per year.
• Recognition vouchers scheme rewarding your hard work.
• Generous shared parental leave and pay supporting your family life.

Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline.

Closing date: 23.55 on 13 July 2025