Inspiring Customer Service Team Leader

Interaction Recruitment Group is seeking a Service Delivery Team Leader to manage a Customer Service team, prioritize coaching, and drive a culture of exceptional service. The role focuses on developing people, meeting KPIs and delivering strong customer outcomes in a busy office setting.

The position is full-time, office-based, with 37.5 hours per week and a salary up to £35,000 DOE. You will lead by example, supporting onboarding, development and high performance to create a positive customer