Inside Customer Success Executive

• Support and sell to the unmanaged customer base
• Speak daily with unmanaged customers
• Promote products within the Location Intelligence product portfolio
• Organise meetings with existing and prospective clients
• Retain and grow the book of unmanaged accounts
• Identify portfolio risks and help retain client business
• Work within a target-driven team
• Qualify incoming marketing sales leads and direct them appropriately
• Use systems and tools to identify new opportunities
• Maintain up-to-date customer records
• Work alongside internal Direct and Channel teams
• Report to the Desk Team Manager

Requirements

• Experience working within a target-driven/performance-led business
• Interest in developing a career in sales in a client-centric, high-activity environment
• Good oral and written communication skills
• Experience in IT/Enterprise software advantageous but not compulsory
• Detail-conscious and committed to maintaining accurate, up-to-date records
• Motivated, reliable, and driven by success, reward, and recognition
• Business and commercial awareness
• Strong team orientation

Core Competencies

Demonstrates strong client-centric sales capabilities, with a focus on retaining and growing unmanaged accounts while effectively communicating and organizing client interactions. Proficient in maintaining accurate records and identifying new business opportunities within a target-driven environment.

Highest-signal resume keywords

• Client-Centric Sales
• Target-Driven Performance
• Oral and Written Communication
• Detail-Oriented Record Keeping
• Team Collaboration

Soft Skills

• Motivated
• Reliable
• Driven by Success
• Business Awareness
• Commercial Awareness

Industry Keywords

• Location Intelligence
• Unmanaged Customer Base
• Sales Leads
• Client Retention
• Portfolio Management