Infrastructure Engineer (6 month Fixed Term)

Title: Infrastructure Engineer - 6-month fixed term Location: Sponsorship: Unfortunately, we are unable to offer sponsorship for this role Do you have experience as an Infrastructure Engineer providing technical Infrastructure support across 3rd & 4th LineIf so, this could be the role for you! We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation.Then we have an exciting opportunity as an Infrastructure Engineer, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. You will be responsible for the operation and control of the IT infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or provisioned as cloud services). You will be responsible for providing 3rd and 4th line infrastructure support across the business. You will be responsible for supporting, maintaining and managing existing IT Infrastructure in line with the preventative-maintained plans and standards as well as support and others in the diagnosis and resolution of incidents and problems. You will be responsible for ensuring that stakeholders are informed about the benefits and pitfalls of design options. Your prior experience resolving tickets and incidents as an Infrastructure Engineer, will allow you to hit the ground running. Your knowledge of the design and operational management of IT Infrastructure environments, both in cloud and on prem, will be vital for success in this role. Your hands on experience with VMWare, Windows Server, Cisco Meraki, storage and networking, will allow you to be productive from day one.Your excellent interpersonal and customer-service skills will be useful when communicating with various stakeholders within the business. Your experience with implementing and supporting cloud infrastructure (Azure) and an interest in expanding your skills in this area will be highly advantageous. Server and Network hardware, Virtualisation, Storage, Server Operating systems, Active directory, Cisco Meraki, VMware, SAN, NetApp, Watchguard, Aruba HP, DHCP, DNS, NTP, SNMP, Web services and databases, Security products, Automation and Configuration Management and/or IaC (Infrastructure as code) technologies at scale and Cloud computing (Azure). This role might involve on-call working on a rota basis (24/7) To be successful in this role you will be required to pass an enhanced security vetting process. We offer an EV car scheme. Qualifying terms and conditions apply. Welcome to the future of smart energy. Combining technical talent and industry expertise, we launched in 2006 with a vision to help the energy and utilities sector improve customer experience. Whilst focusing on lowering the cost to serve through smarter process automation. Over a million UK households across England, Scotland and Wales are connected to Procode's systems with 33 million meter top-ups per year - peaking at 13.7 top-ups per second on some days.With Agile methodologies and a deep understanding of the latest technologies, you can expect to dive into SaaS driven solutions and cloud-native products.