Infrastructure Cyber Capability Manager

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Posting Date: 6 Aug 2025

Function: Cyber Security

Unit: Networks

Location:

Snowhill, Birmingham, United Kingdom

Salary: Competitive with Great Benefits

We are in an incredibly competitive industry and it's not just the technology that's important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products, and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT's powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Innovation drives everything we've done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people's lives for the better in welcome, relevant, and affordable ways and we'll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

This role is hybrid (3 days in the office) and can be based in Birmingham, London, Bristol, Manchester, or Belfast.

• Deployment Management: Work with project & engineering teams to coordinate and manage the phased rollout of infrastructure across all user groups.
• Endpoint & Application Troubleshooting & Remediation: Use extensive enterprise application development experience to respond to, identify, and troubleshoot issues with enterprise applications.
• Solution Engineering: Collaborate with BT EAs, SAs, and other stakeholders to propose and implement solutions for legacy or incompatible applications.
• Operational Engineering: Act as the escalation point for deployment-related technical issues and support the team in resolving user-impacting incidents.
• Documentation and Knowledge Transfer: Maintain clear documentation of deployment progress, findings, and solutions; train operational support teams.
• Continuous Improvement: Identify recurring issues and propose process or technical improvements to optimize performance and user experience.
• Security Architecture Design: Collaborate on security architecture for networks and hosting platforms, considering business requirements.
• Collaboration and Partnership: Act as a business partner, providing guidance on security infrastructure, and work with IT and engineering teams to ensure security solutions are implemented effectively. Address resource, finance, and other constraints.
• Risk Management: Document and share security risks related to networks and hosting platforms, monitor progress, and report on security incident responses.
• Training and Awareness: Conduct training sessions to increase understanding of network and hosting platform security benefits and practices.
• Presentations and Communication: Prepare high-quality presentations for executive meetings and communicate complex technical information clearly. Support management with analysis and reporting.

Skills & Experience Required for the Role

• Solid understanding of network and hosting platform environments.
• Relevant certifications (e.g., CISSP, CISM) are a plus.
• Experience in security architecture, especially in networks and hosting platforms.
• Strong knowledge of network security protocols, firewalls, VPNs, and intrusion detection systems.
• Excellent analytical and problem-solving skills.
• Ability to communicate complex security concepts to non-technical stakeholders.

Additional benefits include family leave, women's health support, annual leave, private GP, carer's leave, training opportunities, and share schemes. About BT: a historic and innovative company committed to transforming connectivity and customer experience. We welcome flexible working arrangements and are committed to diversity and inclusion. If you're excited about this role but don't meet every qualification, apply anyway - you might be the perfect fit.