Information Analyst

Information Analyst

Do you enjoy turning data into clear insights and performance reporting, supported by compelling and engaging narrative?

Do you enjoy adapting your presentation style, for different audiences?

Are you confident working with colleagues across teams, building relationships, and providing each team with data-driven insights that will help improve decision making?

Do you have strong technical skills with tools like Dynamics 365 and Power BI - and the flexibility to move and adopt the most relevant tool?

If so, this could be the ideal opportunity for you!

This role will suit someone inquisitive, collaborative, and proactive - not just reporting data, but asking what does this mean? and how can this be done better?

About the organisation

Our client is the independent regulatory body of the Chartered Institute of Legal Executives, authorising and regulating individual legal professionals and law firms. Their mission is to protect consumers, uphold high professional standards, and foster a diverse and effective legal profession.

The organisation ensures legal professionals meet rigorous qualification and competence standards, monitor compliance, and take action when necessary.

Their values guide everything they do: integrity; excellence; fairness; transparency; efficiency.

This is a fantastic opportunity to join the organisation at an exciting time of growth and play a key role in its development!

The role

We are seeking an Information Analyst to take performance reporting and insight work to the next level. The role exists to support the development of corporate performance management and analysis that informs strategic policy making, business planning, and decision making. It goes beyond producing figures; it is about helping the organisation not only report on what is happening but also explain why it is happening - and what it means.

This role offers the opportunity to shape how data and insight are used across the organisation, with real scope to introduce new ideas and approaches. The postholder will be part of a supportive and collaborative environment where their input has a direct impact on strategy and decision making. It is also a chance to contribute to a modern, purposeful organisation that values innovation, insight, and continuous improvement.

Key facts

• This is a full-time, permanent role.
• Starting salary: £38,000 per annum + benefits, including generous pension contributions (8% employer contributions when the employee contributes 3%), a starting holiday entitlement of 25 days per year plus public holidays, access to healthcare plans and discount schemes, and flexible remote working arrangements.
• Home-based - you can be based anywhere in the UK.
• Able to attend occasional in-person events, for which travel/subsistence costs reimbursed e.g. bi-annual employer team building days.
  

Key responsibilities

• Help shape and maintain a performance framework that supports business planning, risk management, and ongoing monitoring.
• Analyse data from organisation's regulatory activities, spotting trends and insights, and carrying out ad hoc analysis where issues arise.
• Work with colleagues and IT to collect, manage, and assure the quality of performance and KPI data, making sure it is reliable, relevant, and cost-effective to gather.
• Partner with the CEO and managers to create clear, consistent performance reports - explaining results against targets and standards in both written and visual formats.
• Deliver business performance data to agreed timescales for use in internal reports, the annual Business Plan, annual report, and to meet external audit and regulatory requirements.
• Track and compare performance trends across the sector and beyond, supporting benchmarking and best practice.
• Support engagement with consumers and the regulated community by designing and analysing surveys, consultations, and research projects.
• Contribute to strategic projects through research, analysis, and policy recommendations, representing the organisation externally where required.
• Provide analytical support to colleagues across the organisation as needed.
• Ensure all work complies with GDPR and information governance requirements.

Person specification

Essential:

• Strong analytical skills, with experience working with databases, spreadsheets, and BI tools (Excel, Power BI, survey tools; Dynamics 365 knowledge is an advantage).
• Proven experience of reporting against KPIs and corporate performance frameworks, with the ability to interpret both quantitative and qualitative data.
• Excellent communication skills - able to explain complex data in clear, engaging ways for non-technical audiences.
• A self-starter who thrives in a smaller organisation, working independently but also as a collaborative partner across teams.
• Curiosity and creativity - keen to generate insights and recommendations, not just present figures.

Desirable:

• Experience in a regulatory, professional, membership, or public sector organisation.
• Exposure to research or policy development.
• Knowledge of benchmarking and stakeholder engagement.
  

Interested?

For a confidential conversation with FJWilson Talent please contact us on , or email us at resourcingteam at fjwilson com

Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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FJWilson Talent Services is acting as an Employment Agency in relation to this vacancy.

FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.