Indoor Accounts GM: Revenue Growth & Retention

DPD UK is seeking a General Manager for Indoor Accounts to lead a high-value SME portfolio, guiding a department delivering £200+ million in annual revenue. You will partner with Sales, Marketing, Customer Services, CRM, and Finance to ensure profitability, robust retention, and best-in-class service across the network.

You will be responsible for strategic workforce planning, headcount budgeting, and leadership of Team Managers and administrators, driving KPI and SLA achievement while upholding