Individual Giving & Legacies Manager

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You ll be confident using CRM data and analysis to inform strategy, and you ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team s objectives.

Main Areas Of Responsibility:

Income Generation

Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

Engage in market and supporter insight to inform decision-making and development of new activity/products.

Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

Act as the lead-user for Raisers Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

Develop processes that enhance the team s capacity, efficiency, and ensure effective fundraising.

Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

Ensure the highest standard of supporter experience in order to make the most of every interaction.

Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

Build positive working relationships with all internal and external stakeholders.

Represent the charity at external meetings as and when required.

Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

Compliance with Homeless Oxfordshire s policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Responsible for the effective use of financial and other resources.

Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.