Income & Benefits Advisor - Flexible, Public Sector

Westminster City Council is advertising an Income Adviser based in London. You will ensure high-quality customer service, manage all accounts in arrears, print arrears reports, draft letters and possession proceedings, serve legal notices, visit homes and handle universal credit cases, including giving evidence in court on behalf of the council.

You will liaise with housing benefit, social services, NHS staff, solicitors, advice agencies and the DWP; offer payment methods and set up direct