In-Person Triage Advisor: Client Support & Signposting

Citizens Advice BANES in Hemel Hempstead is seeking an experienced Citizens Advice Triage Assessor to support clients visiting our office in person. The successful candidate will utilize excellent interpersonal skills to effectively interview clients and address a range of issues, including benefits, debt, and housing.

This role is fixed term until 31 March 2029, providing an opportunity to work in a supportive and skilled team while making a real impact in the community.