Import Customs Agent

Title: Import Customs Agent

Location: Dublin North

Terms: Full-time permanent, office-based, Mon-Fri, normal hours

Package: €35-40,000 + Pension & Healthcare

Target Applicant: 1-2 years Irish import customs processing

Leading North Dublin-based logistics company now seeks an experienced Import Customs Agent to coordinate the clearance of freight documentation through the relevant customs authorities. You will work with customers to guide and advise on customs regulation requirements both in the origin and destination countries.

Duties and Responsibilities

• Coordinate the processing of customs clearance documentation for our customer base.
• Deal with the customs authority on a daily basis.
• Deliver excellent customer service to all customers.
• Be the specialist for all customs compliance issues.
• Assist in resolving all issues with the customer.
• Assist in the review of all policies, procedures and controls put in place.
• Ensure the relevant regulations are in place for all customers/business.
• Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement of compliance and installs control.
• Work on assigned key account customers to ensure their needs are met.
• Continue to develop knowledge on customs requirements, ensuring new regulations are understood and implemented where required.
• Ensure you keep up to date on the latest Customs Regulations updates & changes.
• Ensure Duty/VAT is processed correctly & collected as required.
• Ensure any queries/refunds are followed up and resolved immediately.
• Review, update & Retain all SOP's. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options.
• Complete daily, weekly audits on all entries.

Experience, Qualifications and Education

• 1 - 2 years experience within the Customs Industry processing Irish import entries.
• Excellent knowledge of Irish customs procedures & systems.
• Effective interpersonal skills.
• Ability to relate to customers and internal employees at all levels.
• Previous experience with Word, Excel, Windows, Email, various PC based software.

For a confidential discussion on this or any other current opportunity, please contact Garvan Cerasi.

IAC-Mar26