Immersive Experience Host: Story-Led Guest Journey

Posted 1 hour 10 minutes ago by Harrods

Permanent

Not Specified

Other

London, City Of Westminster, United Kingdom, NW1 4

Job Description

Harrods is seeking an Immersive Experience Restaurant Host in London to create a warm, theatrical welcome and guide guests through a story-led hospitality experience from arrival to departure. The role is fixed term for 12 months, based in our Knightsbridge store, delivering moments of surprise and delight.

You will own the customer journey, manage bookings and queues, and collaborate with FOH, dining, retail and kitchen teams to sustain a high-energy experience that feels personal and memorable.