Identity & Life Events Advisor (Frontline & Assessments)

A government department is seeking a Life and Identity Services Officer to enable access to identity and life event services, such as Passports and Citizenship. Candidates should have experience in customer service, strong attention to detail, and effective communication skills. The role requires making sound decisions and managing sensitive interactions. This position offers a salary range of $62,947 - $78,334 and operates in a collaborative environment that encourages innovation and improvement.