Hyundai Service Advisor Apprenticeship

The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

Hyundai York are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

• Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
• Upselling and cross-selling additional products and services
• Booking in cars for MOT's and service
• Liaising with workshop vehicle technicians for updates with vehicle repair timescales
• Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
• Working to a high level of customer service at all times
• General ad hoc duties as and when required