Hybrid IT Systems Support Engineer - First-Line Support

A technology solutions provider in Liverpool is seeking a Systems Support Engineer to join their IT Service Desk. You will be the first point of contact for users, resolving incidents and fulfilling service requests while applying ITIL best practices. Candidates should have over 12 months in IT support, strong communication skills, and be eligible for security clearance. The role offers a hybrid work model and opportunities for development in a collaborative environment.