Hybrid Customer Service Manager - Financial Services

A leading financial services provider in the UK is searching for a Customer Service Manager to lead a team at their Coventry location. The role involves coaching and inspiring staff to deliver exceptional customer service while managing performance and compliance. Ideal candidates will have experience in managing telephone teams and delivering high standards in fast-paced environments. Benefits include 28 days holiday and a discretionary bonus scheme, making this a great opportunity for those passionate about customer service leadership.