Human Resources Officer

Futures are looking for a proactive and resilient Human Resources Officer (Generalist) to support a busy manufacturing operation. This role is ideal for someone comfortable working in a fast-paced, reactive environment, managing multiple employee relations cases simultaneously while delivering practical HR support to managers and employees.

The Human Resources Officer will act as a key point of contact for day-to-day HR matters across the site, supporting operational teams with employee relations, policy guidance, recruitment support, and HR administration.

This role requires someone who can prioritise competing demands, manage a varied caseload, and respond quickly to operational issues in a manufacturing setting.

Responsibilities:

• Manage a high volume of employee relations cases, including disciplinaries, grievances, absence management, and performance issues.
• Provide practical HR advice and guidance to line managers on policies, procedures, and employment law.
• Support investigations and attend formal meetings including disciplinary and grievance hearings.
• Ensure all ER cases are documented accurately and handled in line with company policy and employment legislation.
• Act as a first point of contact for HR queries from employees and managers across the site.
• Support the HR Manager with the day-to-day running of the HR function in a manufacturing environment.
• Provide guidance on attendance management, shift workforce issues, and workforce planning.
• Assist with HR reporting, documentation, and compliance requirements.
• Support recruitment campaigns for production and operational roles.
• Coordinate interviews, onboarding processes, and new starter inductions.
• Work with managers to ensure effective workforce planning and recruitment timelines.
• Ensure HR policies and procedures are consistently applied across the site.
• Maintain accurate employee records and HR systems.
• Support audits and ensure HR compliance with employment legislation and company standards.
• Support HR initiatives and projects aimed at improving employee engagement and operational performance.
• Contribute to improvements in HR processes suitable for a high-volume manufacturing environment.

The Ideal Candidate

• Experience working as an HR Officer / HR Advisor / HR Generalist.
• Proven experience managing employee relations cases and investigations.
• Comfortable working in a reactive, fast-paced environment with competing priorities.
• Experience handling multiple HR cases simultaneously.
• Strong knowledge of UK employment law and HR best practice.
• Excellent organisational and communication skills.
• Ability to work closely with operational managers and production teams.
• HR experience within manufacturing, production, engineering, or logistics environments.
• CIPD Level 3 or Level 5 qualification (or working towards).
• Experience supporting shift-based or large workforce operations.

If this sounds like your next opportunity, click apply now.