HR Services Lead - Data-Driven, Customer-Focused Ops

Avanti West Coast is seeking an experienced HR Services Manager to lead HR Services and Recruitment Administration across the organisation. You will drive high-quality service delivery, lead a multi-disciplinary team and optimise HR processes and systems.

The role focuses on building a customer-focused HR service, developing KPIs, ensuring compliance with UK employment law and GDPR, and delivering data-driven insights for stakeholders across payroll and the business.