HR Operations Manager

€80000 - €100000 per annum Car allowance pension Hea

Location: Citywest, Dublin

Travel: Weekly/bi weekly travel to the UK required

A HR Operations Manager is required to lead HR service delivery across Ireland, the UK and Europe in a complex, multi jurisdictional environment. This role oversees a dispersed team and is responsible for ensuring operational excellence, strong compliance and a high quality employee experience. It is a hands on leadership position that blends people management, process optimisation and data driven decision making across the full employee lifecycle.

• Lead, coach and develop a high performing People Operations team across multiple locations.
• Partner with HR Business Partners and cross functional teams to align operational HR support with wider people strategies.
• Build resilience within HR operations through cross training, flexible support models and proactive workload planning.
• Ensure compliance with employment legislation, GDPR and evolving EU directives across all jurisdictions.
• Maintain accurate, audit ready HR data, payroll flows and reporting processes.
• Oversee HR systems, validation protocols and procedural documentation.
• Drive process standardisation, simplification and automation to enhance service delivery.
• Identify inefficiencies, resolve operational issues and implement preventative measures using data insights.
• Enhance digital HR tools and systems to support scalable, user friendly processes.
• Oversee onboarding, offboarding, reward administration and lifecycle processes with a focus on compliance and engagement.
• Support employee relations and provide accessible HR guidance across a dispersed workforce.
• Promote a culture of accountability, responsiveness and service excellence within the People function.

• Degree in HR, Business or a related field (NFQ Level 8 or equivalent).
• CIPD Level 7 or a postgraduate HR qualification.
• Minimum 5 years' experience in senior HR operations and people management.
• Strong HRIS experience and proven capability using RACI frameworks (essential).
• Ability to travel to the UK on a weekly or bi weekly basis.
• Process improvement, Lean, Six Sigma or continuous improvement certification (essential).
• Training in employment law, GDPR/data protection or HR analytics (desirable).

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