HR Officer - Healthcare

About the Role

Human Resources Officer

Salary: Up to £35,000 p/a (depending on experience)

Hours: 37.5 per week

Location: Hatfield

Desirable: CIPD Level 3

Are you ready to make a meaningful impact in a fast paced private healthcare environment where people truly matter? As an HR Officer you'll play a vital role in supporting employees and the wider organisation, managing short term absence, employee resignations, and day to day employee changes. Your work will directly contribute to maintaining a positive, supportive, and high performing workplace. Working closely with the Head of HR you'll help deliver a commercially focused, customer driven HR service that supports the delivery of exceptional care. You'll provide accurate, timely advice and support, ensuring deadlines are met and that all HR policies and procedures are followed with confidence and professionalism.

Key Responsibilities

• Provide first line HR advice to managers on policies, procedures, and employee relations (including absence and family friendly matters)
• Process bank permanent transfers and update Sona
• Draft HR letters (contracts, resignations, references, probation, flexible working) as directed
• Accurately report on leavers and exit interviews
• Support employee relations cases as needed
• Update ER Tracker and escalate to Head of HR
• Assist with change initiatives (consultation, TUPE, restructures)
• Keep HR and employment law knowledge up to date, ensuring compliant advice
• Support reporting on leavers, exit interviews, and ad hoc requests
• Process employee changes in Sona (transfers, flexible working, hours)
• Manage maternity, paternity, and adoption processes (letters, payroll, Sona updates)
• Ensure DBS, right to work, and PIN renewals are completed and tracked
• Process sponsorship changes within Nouvita and maintain compliance
• Coordinate long service awards and update Sona
• Manage and advise on employee benefit schemes
• Maintain accurate digital personnel records

Financial Management

• Ensure support is given to managers with cases promptly to minimise any agency spend

Customer Focus and Engagement

• Provide guidance and training to managers where required to ensure confidence and competence in HR meetings/matters
• Ensure employees receive accurate and prompt HR support when requested
• Promote equal opportunity and gender equality principles internally and externally
• Keep trackers up to date to ensure management are aware of progress

Team Excellence

• Support the Head of HR and wider HR team
• Provide an efficient and effective support service
• Update ER KPI trackers to evaluate team performance
• Be supportive and respectful to colleagues
• Share knowledge and demonstrate continuous improvement

Compliance and Control

• Meet legislative and regulatory compliance for HR practices
• Ensure use of HR templates and update Head of HR with suggestions for improvements
• Provide support and training to managers to ensure safe HR processes and practices are in place
• Ensure compliance with GDPR regulations

Qualifications and Experience

• Previous administration experience
• Previous experience within healthcare
• Interest in an HR career
• Working toward an HR qualification
• Previous experience as HR Intern or HR Administrator
• Experience in employee relations
• Good employment law knowledge
• Experience managing a high volume workload
• Effective communication skills in report writing and conversations
• Good understanding of Microsoft Office applications
• Good time management and organisational skills
• Knowledge of HR within the Health and Social Care sector
• Highly organised
• Strong administration skills
• Proactive and able to think on own initiative
• Team player
• High level of integrity
• Build and maintain excellent working relationships
• Interpersonal skillsUnderstanding of confidentiality

Equal Opportunity

Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities.